Voice AI Agents tailored for Hospitality Brands
About the Client:
The client is a prominent multinational hospitality chain operating globally with a diverse portfolio of properties, including 15 luxury hotels, 8 all-inclusive resorts, 10 high-end spas, and 15 vacation rental properties spread across major tourist destinations worldwide. The chain emphasizes delivering exceptional guest experiences and sought to transform its operations by leveraging advanced Voice AI agents to stay ahead in a competitive market.
Challenges:
The hotel management wanted to overcome some operational challenges:
Solution:
The hotel chain partnered with Supafunnel to implement a suite of AI agents that addressed the above challenges. The solution comprised of highly trained Voice AI agents designed to enhance different facets of hotel operations.
Outcome:
The adoption of Voice AI agents resulted in measurable improvements across various performance metrics:
