Maxin Group Limited

Maxin Group Limited, a top-tier UK tech firm, specializes in custom software development, professional team creation, and digital solutions using advanced technologies like SMAC, RPA, AI/ML, IoT, and blockchain.

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Voice AI Agents tailored for Healthcare

About the Client:

The client is a large, multi-specialty hospital chain, operating a network of 10 hospitals and 25 outpatient clinics across metropolitan cities. They offer a range of healthcare services, from outpatient care to specialized treatments. The hospital sought to provide excellent patient care, improve operational efficiency and enhance the patient experience by integrating AI agents into their workflow.

Challenges:

The hospital management faced a range of operational challenges:

 

Solution:

The hospital partnered with Supafunnel to implement Voice AI agents capable of handling various aspects of patient interaction and operations.

 

Outcome:

The adoption of AI agents resulted in measurable improvements across various operational and patient care metrics: