Privacy Policy

Privacy Policy Introduction

Effective Date: 14 March 2019
Latest Update: 11 May 2024

This Privacy Policy outlines how Maxin Group Limited (“we,” “us,” or “our”) collects, uses, discloses, and protects information gathered from visitors and clients who interact with our website, www.maxingroup.limited, and other communication channels. Maxin Group Limited, headquartered at 1000 Great West Road, Brentford, Essex, TW8, is committed to protecting your privacy and ensuring your data is secure and handled in compliance with applicable data protection laws.

1. Information We Collect

1.1 Personal Information

We may collect personally identifiable information (“Personal Information”) that you voluntarily provide to us when you:

• Register on our website or subscribe to services
• Communicate with us via email, phone, or other channels
• Complete forms on our website
• Participate in surveys or provide feedback

Personal Information may include:

• Name
• Contact information (email, phone number, mailing address)
• Employment information and job title
• Payment information, if applicable
• Any other information you choose to provide

1.2 Usage Data

When you visit our website, we automatically collect information related to your interaction with the site. This may include:

• IP address
• Browser type and version
• Time and date of visit
• Pages visited and duration
• Device identifiers and operating system information

1.3 Cookies and Similar Technologies

We use cookies, web beacons, and other similar technologies to improve your experience on our site. Cookies may store information such as preferences and session identifiers. You may manage or disable cookies in your browser settings; however, disabling cookies may impact your site experience.

2. How We Use Your Information

Maxin Group Limited uses collected information for the following purposes:

• Service Delivery: To provide you with the services you request and respond to inquiries.
• Communication: To send you notifications about your account, service updates, or promotional materials relevant to our services.
• Improvement of Services: To understand how users interact with our website, improve site functionality, and enhance service offerings.
• Legal Compliance: To fulfill our legal obligations, resolve disputes, and enforce agreements.

3. Legal Bases for Processing Your Information

Our processing of Personal Information is based on the following legal grounds:

• Consent: When you have provided your explicit consent for us to process your information.
• Contractual Obligations: When processing is necessary to fulfill a contract with you or take steps prior to entering into a contract.
• Legitimate Interests: To pursue our legitimate business interests in a way that does not override your rights and freedoms.
• Legal Compliance: To meet any applicable legal requirements.

4. How We Share Your Information

Maxin Group Limited may share your information in the following circumstances:

• With Service Providers: We may engage third-party service providers to support business operations (e.g., payment processing, data analysis, IT support). These providers are obligated to maintain the confidentiality and security of your data.
• With Affiliates and Partners: We may share your information with affiliated entities or partners who offer complementary services or solutions.
• For Legal Purposes: If required by law or to protect our rights, we may disclose information to comply with legal obligations or respond to requests from public authorities.
• In Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred to the acquiring party.

5. International Data Transfers

Your information may be transferred to and processed in countries outside the European Economic Area (EEA) where data protection laws may differ. We ensure appropriate safeguards are in place to protect your data when it is transferred internationally.

6. Security of Your Information

Maxin Group Limited uses industry-standard security measures to protect your information from unauthorized access, use, or disclosure. Our website and systems are protected by a range of technical and administrative safeguards, including encryption, firewalls, and secure access controls. Despite these measures, no method of internet transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Your Data Protection Rights

Depending on your location and applicable law, you may have the following rights:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request the correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal data under certain conditions.
• Restriction: Request restriction of processing under specific circumstances.
• Portability: Receive your personal information in a structured, commonly used, and machine-readable format.
• Objection: Object to processing based on our legitimate interests or for direct marketing.
• Withdrawal of Consent: Withdraw consent where processing is based on consent.

To exercise these rights, please contact us at ASK@maxingroup.limited.

8. Retention of Your Information

We retain Personal Information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by applicable law. Upon termination of retention periods, we will securely delete or anonymize your information.

9. Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect or process personal data from children. If we become aware that we have collected such information, we will promptly delete it.

10. Changes to this Privacy Policy

Maxin Group Limited reserves the right to update this Privacy Policy at any time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated Privacy Policy on our website and indicating the “Effective Date” at the top.

11. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us:

Maxin Group Limited
1000 Great West Road
Brentford, Essex, TW8

Email: ASK@maxingroup.limited
Phone (USA): +1 832-944-5111
Phone (Slovenia): +386 512-35-246

UK Companies House No. 12315745

By using our website and services, you agree to the terms of this Privacy Policy. Please ensure you review this document periodically to stay informed of any updates.